United states shipping
Service Shipping cost Delivery Time Ground Ground: Free for purchase over $125 Delivery Time: 5-10 working days with Free Shipping Priority Mail Priority: Calculated and charged at checkout Delivery Time: 1-3 Working Days for Paid option
Service Shipping cost Delivery Time Priority Mail Priority: Calculated and charged at checkout Delivery Time: 10-20 working days depending on location DHL DHL Courier: contact support for quote Delivery Time: 2-4 working days
DHL DELIVERY : We advice customers in areas with poor national mail service to use DHL. Due to our high Volume we are able to offer very competitive prices. Please email support@slydehandboards with your address for an exact quote. DHL is very fast 2-6 working days and is international only
Shipping TermsWe Ship worldwide.
Our shipments are from Monday to Friday (except Public Holidays). Orders placed on Friday after 1pm, Saturday and Sunday will be processed on Monday morning. The delivery timeline is provided as reference only. We do not take responsibilities for any delays caused by payment authorization or delays arising due to customs clearance procedures at destinations. Please note : you are responsible for any costs incurred for customs in your home country
Our policy is simple: If it breaks we replace it
Return of Faulty or Damaged Boards
All our products undergo comprehensive quality control and are checked for damage before they are sent to customers. Should you receive an item that is not up to your standards, please contact us at firstname.lastname@example.org All return items should return to us within 30 days after receipt. Please include
We offer a comprehensive warranty that covers virtually all parts, systems, and components of your Slyde Gear for a 1 year from purchase, and in some cases longer. If in the unlikely case your product breaks from manufacturing default within the time period you may return it for a refund or store credit see our full Stoke Policy for details.
in order to initiate a return please contact us First and provide your
Your order number, Your full name, address and postcode
All boards must be returned in the same conditions as sent. Please state that the parcel is a 'returned Item'. In the case that the damage was caused by inappropriate use of treatment of the product, no warranty or refund is provided. This also applies to damage caused by wear and tear. Upon receipt of the returned item(s) we will send back the correct item(s) to you. The shipping cost of sending incorrect / faulty & damaged item(s) will be fully refunded. Shipping, taxes and duties' costs on replacing faulty or damaged item(s) will not be charged to you after the initial delivery. Slyde Handboards reserves the right to refuse returns that are sent without the Return Authorization Number and proof of postage.Further information, please see our Returns Policy.
For queries relating to handboards, sizing, returns and/or exchanges, please email email@example.com.Customer service by phone is available between 10am and 6pm (PST West Coast, US) from Monday to Friday (except Public Holidays).