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Runs small, refused return even though price wasn’t advertised as a discount
I ordered a set of fins for the NYC Navy SEAL Swim. There were not promoted as “on sale” - they were listed at a specific price. I wear size 13 so I ordered XL, which is supposed to fit sizes 13-14. They were small and tight so I tried to return. The return was refused and was told “all sales are final”. I sent a screen shot of their return policy, which allows for returns as long as it wasn’t a sale item. I was then told my item was on sale. The price on the site did not say it was on sale. It’s a BS move and now I’m stuck with an expensive pair of flippers that don’t fit me because their unethical approach and the fact their size chart is incorrect. I would avoid this company if I were you, and I would be more than willing to modify this review if they agreed to a return.
Great Handboard Boardbag...
This is my 2nd one to Protect & Transport my Phish Handboard(s.)
Excellent travel bag.
Steve, Russell & Angela have created a teriific Legacy.
Cheers & Maholo!
V
Phish Handboard Phish Handboard
Bodysurfing on steroids
Best equipment for all wave conditions. Quiver Grom, fish and bula with dafin.
Grom Soft Top Handboard
Received my handboard a couple days ago. I live in Pa so it’s not the season for handboarding but I’m stoked about trying it out. Trip to Myrtle Beach in April. I’ll be riding waves!!